Professional Development Courses

Below is a list of available Professional Development courses, organized by course name. Click on a Course Name to expand the list of available offerings. Click the Course Name again to collapse the list.

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An Introduction to the Myers-Briggs Type Indicator (MBTI)

An Introduction to the Myers-Briggs Type Indicator (MBTI)
 
Participants will discover their individual types as determined by the MBTI assessment working to understand its implications, uses and applications for personal and professional growth. 
 
Please note:
 
If you have already completed the assessment, please send me the results prior to the session so I may prepare resources for you.
 
If you have NOT already take the assessment, please send me an e-mail and I will mail you the assessment through campus mail for completion. 
 
Barbara Allen (ballen03@cscc.edu) 297-5297
 

(NOTE: If you would like to request an interpreter for a professional development event at Columbus State, please contact Monessa Bradford at mbradfor@cscc.edu or 287-2107.)

  • 9/10/2015 from 9:00 AM to 12:00 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register

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Discover Your True Calling

Are you still struggling to find an answer to the question: "What do you want to be when you grow up?" Are you interested in learning more about the concept of vocational identity? Would you like to learn more about your vocational design? If so, then this class is for you. Discover Your True Calling is a highly interactive class to help you better discern your vocational design and understand how vocational identity fits into your life plan.

(NOTE: If you would like to request an interpreter for a professional development event at Columbus State, please contact Monessa Bradford at mbradfor@cscc.edu or 287-2107.)

  • 12/17/2015 from 9:00 AM to 1:00 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register

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Hostmanship 2: Taking Hostmanship to the next level

Hostmanship 2:  Taking Hostmanship to the next level
 
Hostmanship authors Jan Gunnarsson and Olle Blohm, invite us to re-think our definition of customer service to see every encounter not merely a transactional experience but one to genuinely connect.
 
Hostmanship encourages us to ask what happens when we become hosts and see every interaction as an opportunity to treat ourselves, colleagues and others as guests.  We become engaged, present and active building connection, satisfaction and engagement.
 
In Hostmanship 2, we build upon this understanding developing practical applications and connections to weave Hostmanship in our daily practice with our customers. 
 
Prerequisite:  Hostmanship
 

(NOTE: If you would like to request an interpreter for a professional development event at Columbus State, please contact Monessa Bradford at mbradfor@cscc.edu or 287-2107.)

  • 9/30/2015 from 9:00 AM to 12:00 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register

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Hostmanship: Customer Service and Leadership reframed: The Art of Serving Others

Introduction to Hostmanship: Customer Service and Leadership reframed: The Art of Serving Others

"Hostmanship in the art of making people feel welcome.  Meetings where genuine hospitality is present and has its origin in that person, that organization or that place that has invited you.  Good Hostmanship means understanding the art of serving and realizing how much it enriches our lives."

Jan Gunnarsson, a hospitality industry veteran from Sweden in his book Hostmanship co-authored with Olle Blohm, challenges individuals to reframe their views of customer service and leadership.  At its core, Hostmanship invites us to rethink the customer service experience seeing ourselves as connected to the customer as host.  This shift transforms the interaction creating a "welcoming attitude" where we are able to share ourselves and our knowledge with our guests in every interaction. 

In this introduction to Hostmanship, we will discuss its foundation and principles as well as its application for personal and professional growth. 

We will take an hour "on your own" lunch break from 12:00-1:00 p.m.

 

(NOTE: If you would like to request an interpreter for a professional development event at Columbus State, please contact Monessa Bradford at mbradfor@cscc.edu or 287-2107.)

 

  • 9/22/2015 from 9:00 AM to 3:00 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register
  • 10/8/2015 from 9:00 AM to 3:00 PM on Columbus Campus (TBA TBA) - 11 seats left - click to register
  • 12/7/2015 from 9:00 AM to 3:00 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register

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Put Your Strengths to Work!

Now that you know your top five Strengths, what's next? "Win with Your Strengths" taught us that we will grow most in our areas of greatest strength. In this half-day class, you will gain a deeper understanding of the strengths based philosophy as you continue along your journey of self-awareness and personal growth. In addition, you will learn six proven strategies that help leverage your own unique strengths as well as the strengths of others on your team.

 

Course time: 4 hours

 

(NOTE: If you would like to request an interpreter for a professional development event at Columbus State, please contact Monessa Bradford at mbradfor@cscc.edu or 287-2107.)

 

Prerequisite: Win with Your Strengths

  • 9/17/2015 from 1:30 PM to 4:30 PM on Columbus Campus (TBA TBA) - 11 seats left - click to register
  • 11/18/2015 from 1:30 PM to 4:30 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register

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Understanding Conflict

Believe it or not, conflict can be a healthy and productive part of the workplace environment.  In Understanding Conflict, we will examine the different conflict styles of the Thomas-Kilmann Conflict Instument to understand our own “go to” style and explore healthy resolution strategies.

To be best prepare, please complete the short assessment attached and bring your results with you to class to frame our conversation.

http://academic.engr.arizona.edu/vjohnson/ConflictManagementQuestionnaire/ConflictManagementQuestionnaire.asp

 (NOTE: If you would like to request an interpreter for a professional development event at Columbus State, please contact Monessa Bradford at mbradfor@cscc.edu or 287-2107.)

 

  • 10/6/2015 from 1:30 PM to 4:30 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register
  • 11/10/2015 from 9:00 AM to 12:00 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register
  • 12/15/2015 from 1:30 PM to 4:30 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register

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Win With Your Strengths (All Employees)

Everyone has strengths. Recognizing and tapping into them to reach larger goals can lead to increased job satisfaction, performance, productivity and success.

In this course you learn:

Introduction to strengths based language

* Learn more about your own strengths

* Learn more about others strengths

Take an online StrengthsFinder assessment and determine your top 5 “Signature Strengths”

VERY IMPORTANT -- PLEASE NOTE:

Completion of the Strengthsfinder online assessment is REQUIRED prior to course. If you do not receive your access code to complete the assessment please contact Candy Mason, cmason@cscc.edu or EXT. 3837.

Course time: This is a 4 hour course.  Please arrive 10 minutes early to register.

(NOTE: If you would like to request an interpreter for a professional development event at Columbus State, please contact Monessa Bradford at mbradfor@cscc.edu or 287-2107.)


  • 9/9/2015 from 1:30 PM to 5:00 PM on Columbus Campus (TBA TBA) - 8 seats left - click to register
  • 11/13/2015 from 9:00 AM to 12:30 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register
  • 12/3/2015 from 1:30 PM to 5:00 PM on Columbus Campus (TBA TBA) - 12 seats left - click to register

View more information about Win With Your Strengths (All Employees)